The New Managers Handbook: 24 Lessons for Mastering Your New Role

Youve been promoted to manager--and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that youll be expected to solve that problem--and solve it quickly and effectively.

The New Managers Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:

• Delegate
  
• Review performance
  
• Think strategically
  
• Lead great meetings
  
• Give and get results-oriented feedback
  
• Provide direction
  
• Speak with power
  
• Criticize with honesty and tact
  
• Ask the right questions
  
• Motivate average performers
  
• Prepare for change
  

As a new manager in todays no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Managers Handbook.

Workplace-Tested Techniques for Tackling Problems, Handling Delicate Situations, Keeping Bosses and Workers Happy, and More

Difficult employees ... Demanding bosses ... Irate customers ... As a frontline manager in today's no-room-for-error workplace, you never know where your next problem is coming from. What you "do "know is that you'll be expected to solve that problem, and solve it quickly. "The Manager's Survival Guide" features proven tips and strategies for sensing imminent problems, formulating workable solutions, following up to ensure problems don't reoccur, and more. This latest volume in McGraw-Hill's skills-based Briefcase Books series features the hands-on knowledge and skills you need to: Move from problem to solution in four logical steps Keep performance high--even when morale is low Take proactive steps to reduce the likelihood of mishaps

Your reputation as a manager is being built today, and everything you do today will impact both your career prospects and your peace of mind. Let "The Manager's Survival Guide "give you the tools you need to take charge of your surroundings, and handle everyday management difficulties with leadership, diplomacy, and results-based effectiveness.

Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for reducing management difficulties Insider tips for implementing strategies, tactics, and ideas Practical advice for minimizing managementmistakes Warning signs of things going wrong when managing a problem Stories and insights from the managerial experiences of others Specific procedures, tactics, and techniques for following this book's advice

PROVEN TIPS TO HANDLE EVERYDAY MANAGEMENT SITUATIONS --ALL IN A FAST-MOVING, EASY-TO-REFERENCE FORMAT

Managing people is one of the most demanding yet career-enhancing and rewarding skills you can have. "Skills for New Managers," Second Edition, provides everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success. Getting results by knowing when to speak up--and when to listen Motivating your staff to exceed expectations Delegating tasks and dealing with crises Running meetings that are organized and focused

Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for managing your staff Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful management tactics Specific planning procedures, tactics, and hands-on techniques